The AI assistant formulti-brand elevator maintenance
Manuals, schematics and error codes from every brand in a single assistant. Your technicians resolve any fault right at the machine, without calling the office.
Your company depends on the memory of a few people
Breakdowns resolved over the phone, manuals scattered everywhere, and the veteran who knows it all. Clover gathers that knowledge and answers your technicians in seconds.
Techs - Breakdowns
Jack, Dave, Ryan, Alex, Frank and 12 more
Anyone know what error 1030 means on an Orona 3G? I've got the machine down8:47
Who has the control schematic for the Schindler 3300?9:05
I need the part number for the Fermator door operator, the customer is waiting9:18
How do you adjust the leveling on an Otis GeN2? Frank, you around?9:26
Only Frank knows that, and he's on holiday until Monday9:27
Every brand, one assistant
A smart assistant on every technician's phone. It answers with documentation from any manufacturer, right at the machine.
Every brand in one place
All the documentation your company has accumulated, from any manufacturer, unified and searchable.
Error codes instantly
The technician asks about the code and gets the meaning and diagnostic steps, citing the manual.
Images and schematics, not just text
Shows electrical schematics, drawings and tables pulled directly from the documentation.
Available 24/7
Even for the Saturday night breakdown, when there's nobody in the office to call.
The knowledge stays in the company
Your veterans' experience and the documentation you've built up, accessible to the whole team.
All your documentation, organized and searchable
Manuals, schematics and error codes by brand and model, with the assistant as a copilot.
Contents
2. Detailed description
2.1 Traction specs
Indirect 2:1 hydraulic-action platform, with chain or cable suspension elements depending on model and selected load.
| Model | Max load | Travel |
|---|---|---|
| VT-300 | 500 kg | 12 m |
| VT-800 | 1.500 kg | 15 m |
| VT-1500 | 2.000 kg | 22 m |
| PL-3000 | 3.000 kg | 17 m |
| PL-5000 | 5.000 kg | 17 m |
2.2 Frame and guidance system
Backpack-style frame with front guidance via 4 metal sliders running inside the guide rail structure (laminated IPE profiles).
2.3 Guide rail fixing
Anchors are supplied to fix the guide rail assembly to the shaft walls.
Fig. 3 — PlatformAccording to the VT-300 datasheet , the VT-800 model has:
- Maximum load: 1,500 kg
- Maximum travel: 15 meters
- Platform width (A): 1,280 — 2,800 mm
For heavier loads, the PL-3000 (3,000 kg) and PL-5000 (5,000 kg) models offer greater capacity.
Contents
2. Detailed description
2.1 Traction specs
Indirect 2:1 hydraulic-action platform, with chain or cable suspension elements depending on model and selected load.
| Model | Max load | Travel |
|---|---|---|
| VT-300 | 500 kg | 12 m |
| VT-800 | 1.500 kg | 15 m |
| VT-1500 | 2.000 kg | 22 m |
| PL-3000 | 3.000 kg | 17 m |
| PL-5000 | 5.000 kg | 17 m |
2.2 Frame and guidance system
Backpack-style frame with front guidance via 4 metal sliders running inside the guide rail structure (laminated IPE profiles).
Fig. 3 — Platform guided on dual columns2.3 Guide rail fixing
Anchors are supplied to fix the guide rail assembly to the shaft walls using adjustable brackets. The walls where the rails are fixed must be structural concrete or steel structure.
| Parameter | Option | Value (mm) |
|---|---|---|
| Width (A) | — | 1.280 ÷ 2.800 |
| Depth (B) | — | 700 ÷ 2.000 |
| Shaft height (Hu) | No guards | ≥ 2.000 |
| Pit (F) | Anti-slip | 400 ÷ 1.500 |
| Column dist. (DC) | No enclosure | 300 ÷ 500 |
| Lateral dist. (DL) | With railings | ≥ 100 |
According to the VT-300 datasheet , the VT-800 model has:
- Maximum load: 1,500 kg
- Maximum travel: 15 meters
- Platform width (A): 1,280 — 2,800 mm
For heavier loads, the PL-3000 (3,000 kg) and PL-5000 (5,000 kg) models offer greater capacity.
technical questions answered
documentation pages processed
uninterrupted uptime
Companies that trust us
Plans that grow with you
Essential
- Up to 3 different assistants
- Web assistant and documentation portal
- Multilingual answers, 24/7
- Brand and tone customization
- Usage statistics
- Technical support
Professional
Everything in Essential, plus:
- Up to 10 different assistants
- Conversations grouped by topic
- Automatic conversation classification
- Priority support
Enterprise
Everything in Professional, plus:
- Unlimited assistants
- Custom integrations
- Dedicated support
Prices do not include VAT. No long-term commitment. The solution may require an initial implementation.
Common questions from maintenance companies
Manufacturer manuals, electrical schematics, error code listings, technical bulletins and your own internal notes in PDF. Clover processes them and also extracts tables and images to show them in its answers.
It indexes each document by brand and model. When a technician asks about an Orona 3G, it answers with that controller's data and cites the document.
Yes. That's its biggest advantage: a newly hired technician can resolve faults on brands they've never touched, guided by the documentation and your company's procedures.
Yes. The documentation portal and the assistant are optimized for mobile, so your technicians can check any data from the shaft or the machine room.
No. It only answers with information from your documentation. If it doesn't have it, it says so clearly; it never invents procedures or parameters.
Yes. On top of manufacturer manuals, you can upload your protocols, checklists and internal notes. The assistant combines them when answering.
From the moment you send us your documentation, it's up and running in 1-2 weeks. We take care of the whole process.
Request a demo
Tell us what your company needs and we'll show you how Clover can help.