The chatbot that answersfrom your documentation
Not a generic chatbot: it answers only with your manuals and datasheets, cites the source and never makes up a specification.
Your team answers the same questions over and over
Every unanswered question is one more ticket or one lost sale. Clover resolves them instantly, 24/7 and in the customer's language.
Support that runs itself
Integrates into your website with one line of code. Resolves technical and product questions, and guides toward the purchase.
Answers only with your documentation
No generic internet knowledge: your manuals, your datasheets, your data. If it doesn't know, it says so.
Cites the source of every answer
Every piece of data links to the document and section it comes from. Your customer can verify it.
Cuts support tickets
The repetitive questions that drown your team are resolved instantly by the assistant, 24/7.
Turns visitors into customers
Resolves the question at the moment of interest and guides the visitor toward the purchase.
In the customer's language
Replies in the language of whoever asks, even if your documentation is in a single language.
With your brand
Colors, logo, tone and personality adapted to your company. It's your assistant, not ours.
And all your documentation, in one portal
The chatbot includes a portal where your customers and your team consult manuals, datasheets and schematics.
Contents
2. Detailed description
2.1 Traction specs
Indirect 2:1 hydraulic-action platform, with chain or cable suspension elements depending on model and selected load.
| Model | Max load | Travel |
|---|---|---|
| VT-300 | 500 kg | 12 m |
| VT-800 | 1.500 kg | 15 m |
| VT-1500 | 2.000 kg | 22 m |
| PL-3000 | 3.000 kg | 17 m |
| PL-5000 | 5.000 kg | 17 m |
2.2 Frame and guidance system
Backpack-style frame with front guidance via 4 metal sliders running inside the guide rail structure (laminated IPE profiles).
2.3 Guide rail fixing
Anchors are supplied to fix the guide rail assembly to the shaft walls.
Fig. 3 — PlatformAccording to the VT-300 datasheet , the VT-800 model has:
- Maximum load: 1,500 kg
- Maximum travel: 15 meters
- Platform width (A): 1,280 — 2,800 mm
For heavier loads, the PL-3000 (3,000 kg) and PL-5000 (5,000 kg) models offer greater capacity.
Contents
2. Detailed description
2.1 Traction specs
Indirect 2:1 hydraulic-action platform, with chain or cable suspension elements depending on model and selected load.
| Model | Max load | Travel |
|---|---|---|
| VT-300 | 500 kg | 12 m |
| VT-800 | 1.500 kg | 15 m |
| VT-1500 | 2.000 kg | 22 m |
| PL-3000 | 3.000 kg | 17 m |
| PL-5000 | 5.000 kg | 17 m |
2.2 Frame and guidance system
Backpack-style frame with front guidance via 4 metal sliders running inside the guide rail structure (laminated IPE profiles).
Fig. 3 — Platform guided on dual columns2.3 Guide rail fixing
Anchors are supplied to fix the guide rail assembly to the shaft walls using adjustable brackets. The walls where the rails are fixed must be structural concrete or steel structure.
| Parameter | Option | Value (mm) |
|---|---|---|
| Width (A) | — | 1.280 ÷ 2.800 |
| Depth (B) | — | 700 ÷ 2.000 |
| Shaft height (Hu) | No guards | ≥ 2.000 |
| Pit (F) | Anti-slip | 400 ÷ 1.500 |
| Column dist. (DC) | No enclosure | 300 ÷ 500 |
| Lateral dist. (DL) | With railings | ≥ 100 |
According to the VT-300 datasheet , the VT-800 model has:
- Maximum load: 1,500 kg
- Maximum travel: 15 meters
- Platform width (A): 1,280 — 2,800 mm
For heavier loads, the PL-3000 (3,000 kg) and PL-5000 (5,000 kg) models offer greater capacity.
technical questions answered
documentation pages processed
uninterrupted uptime
Companies that trust us
Plans that grow with you
Essential
- Up to 3 different assistants
- Web assistant and documentation portal
- Multilingual answers, 24/7
- Brand and tone customization
- Usage statistics
- Technical support
Professional
Everything in Essential, plus:
- Up to 10 different assistants
- Conversations grouped by topic
- Automatic conversation classification
- Priority support
Enterprise
Everything in Professional, plus:
- Unlimited assistants
- Custom integrations
- Dedicated support
Prices do not include VAT. No long-term commitment. The solution may require an initial implementation.
Common questions
A generic chatbot answers with internet knowledge or canned phrases. Clover answers only with your documentation, cites the exact section each piece of data comes from and, if it doesn't have the answer, says so clearly.
By copying one line of code. The widget shows up automatically with your colors, your logo and your tone.
Manuals, datasheets, schematics, catalogs and price lists in PDF, Word and more. Clover processes them and also extracts the tables and images to show them in the chat.
Yes. It shows schematics, exploded views and tables extracted directly from your documents when they help the answer.
No. It only answers with information from your documentation. A customer-facing assistant can't afford to invent specifications.
Yes. It replies in the visitor's language even if your documentation is in a single language: English, French, Portuguese and more.
From the moment you share your documentation, it's up and running in 1-2 weeks. We take care of the whole process.
Request a demo
Tell us what your company needs and we'll show you how Clover can help.